The North Carolina Secure and Fair Enforcement Mortgage Licensing Act (“NC SAFE Act”) is located in Chapter 53, Article 19B of the North Carolina General Statutes. The NC SAFE Act requires licensure or registration for individuals and companies who engage in the mortgage business or process and underwrite mortgage loans, unless an exemption applies. The NC SAFE Act also prohibits certain activities and provides enforcement authority for violations, which may include civil money penalties.
The NC SAFE Act applies to "residential mortgage loans"; the Act does not apply to investment and commercial properties. Please refer to the definitions of "residential mortgage loan" and "residential real estate" in N.C. Gen. Stat. §§ 53-244.030(30) and (31)
Seven types of licenses and registrations are issued:
Each type is defined in N.C. Gen. Stat. § 53-244.030.
Yes. See N.C. Gen. Stat. §§ 53-244.040(d)(5) and (7) and 53-244.030(29). The following are exempt:
Banks, credit unions, and their subsidiaries must submit a Claim of Exemption to NCCOB or the North Carolina Credit Union Division, respectively
Yes, the following are exempt:
Exemption details are set forth in N.C. Gen. Stat. § 53-244.040(d). If an exemption does not apply, licensure is required.
An exclusive mortgage broker is an individual who acts as a mortgage broker exclusively for a single mortgage lender or mortgage broker. If you need assistance in determining the correct license type, contact us for assistance.
A transitional MLO license gives an individual 120 days to complete pre-licensing education requirements while working for an approved North Carolina mortgage lender or mortgage broker. The MLO must re-apply for a traditional MLO license after their pre-licensing education requirements are met, not to exceed 120 days. Applicants for a transitional license must have an active MLO license in another state (for at least 2 years) and provide certification of employment with a mortgage lender or mortgage broker under the NC SAFE Act. The transitional MLO license applicant must meet all requirements set forth under § 53-244.050(b)(1a). Transitional MLO licenses are only available to individuals who are licensed in another state. On November 24, 2019, the OCOB will cease offering transitional MLO licenses. At that time, temporary authority under 12 U.S.C. § 5117 will be offered to both state-licensed MLOs and Federal Registrants seeking licensure in the State who meet the requirements of the new Federal law.
All applications are submitted through the Nationwide Multistate Licensing System & Registry (NMLS). Refer to the checklists for specific requirements and fees. All fees are non-refundable.
All licenses and registrations expire on December 31, regardless of the approval date with one exception. Renewal is not required until the next year when a new application is approved between November 1 and December 31 of the current year. Any application approved prior to November 1 must be renewed for the next year through NMLS.
Yes. If the renewal request is submitted on or before December 31, the licensee or registrant is allowed to continue conducting business until a final decision is made. If a renewal request has not been submitted by December 31, the license expires, and a person may not conduct business until the license is reinstated or a new license is obtained.
Late Renewal: You may apply for late renewal on or before the last day of February if you have completed continuing education for the prior year. A late fee must be paid in addition to the renewal fee. All fees are non-refundable.
New Application: On or after March 1, a new application is required through NMLS. Please review the MLO New Application Checklist to ensure that your pre-licensing education and testing are valid.
You cannot act as an MLO while the license is expired.
NMLS administers all education and testing. Log into your NMLS account to view your education history.
For initial licensure, qualifying individuals and MLO applicants are required to take twenty-four (24) hours of prelicensure education.
Thereafter, MLOs are required to complete eight (8) hours of approved continuing education each year on or before December 31. Check the course description in NMLS before registering because the same course cannot be taken two years in a row. MLOs will not receive education credits for repeat courses.
No. Branches cannot be approved until the company license has been renewed.
MLOs: An MLO may call to inquire about the status of his or her own application or renewal. NCCOB cannot share this information with anyone else, including the employer, without a third-party authorization form.
Companies: Only authorized representatives of the company can make such inquiries. The company may, however, grant permission to other employees, including branch managers, by completing a third-party authorization form.
Yes. Deficiencies must be cleared before a renewal request is approved.
No. The Fair Credit Reporting Act prohibits NCCOB from sharing credit reports with applicants, licensees, and registrants. NMLS uses TransUnion (1-800-888-4213). To obtain a free copy of your credit report, visit https://www.annualcreditreport.com/index.action.
NCCOB cannot review an individual’s credit until an application is submitted and received through NMLS. Credit is reviewed to determine an applicant’s “financial responsibility, character, or general fitness” and the OCOB reviews judgments, tax liens, foreclosures, and/or a pattern and practice of seriously delinquent accounts to determine compliance. N.C. Gen. Stat. § 53-244.060(4).
Licenses and registration certificates may be printed by logging into NCCOB Online.
Yes. Mortgage assessments are billed in arrears and based on the prior year’s reported loan volume.
A broker license is required if the lead generator collects consumer information including social security number, credit score, or credit or employment history (see N.C. Gen. Stat. § 53-244.030(21)(c)4).
No. These employees are loss mitigation specialists. See N.C. Gen. Stat. § 53-244.030(17). If they discuss, solicit, negotiate, or take an application to refinance an existing loan, then an MLO license is required.
An MLO can begin accepting mortgage loan applications once they are licensed by the OCOB and employed (sponsored) by a company licensed in North Carolina. To be sponsored, an MLO must be a W-2 employee. The NC SAFE Act prohibits working for more than one North Carolina licensed or registered company at the same time. See N.C. Gen. Stat. §§ 53-244.100 and 53-244.030(10).
Yes. However, N.C. Gen. Stat. §§ 53-244.105(c) and 53-244.030(4) and (26) do not allow a principal office or licensed branch to be located at an individual’s home or residence, and records must be maintained at a principal office or licensed branch.
Additionally, an MLO employed by a MOSR is permitted to work from a home or residence but cannot originate residential mortgage loans. N.C. Gen. Stat. § 53-244.105(c)
No. A registered MLO is not eligible for a transitional license, must meet the testing and pre-licensing education requirements set forth under § 53-244.070 and § 53-244.080 , and apply for a traditional MLO license. However, recent legislation passed by the federal government will allow registered MLOs to obtain temporary authority to operate beginning on November 24, 2019.
Maybe. Acting in a dual capacity may lead to unlawful activity (state and/or federal). Refer to Regulation X (including but not limited to prohibited acts/practices especially in relation to unearned fees/kickbacks and affiliate relationships) and Regulation Z (including but not limited to prohibited acts/practices especially in relation to MLO compensation). Consulting an attorney knowledgeable in this area may be an appropriate course of action.
Licensees are required to comply with state and federal laws and regulations. Important considerations include Regulation X (prohibited acts) and Regulation Z (MLO compensation).
Although N.C. General Statute §§ 53-244.030(4) and (26) do not allow a principal office or branch office to be located at an individual’s home or residence, they do not prohibit a mortgage loan originator from working remotely. However, licensees are reminded that business records and files must be maintained at a principal office or licensed branch. The licensee, and its employees, remain responsible for safeguarding all consumer information and ensuring effective oversight of business activities.
Requirements may be found in the checklists on the NMLS website.
A qualifying individual (QI) is primarily responsible for the operations of a licensed or registered company. This individual must have at least three years of residential mortgage lending or servicing experience and meet the requirements of N.C. Gen. Stat. § 53-244.050(b)(1) and NCAC 03M .0204.
Other than the designated principal office, any location operated by the licensee from which loans are originated for North Carolina consumers must be licensed as a branch office and must have a branch manager. A principal office or branch location may not be located at an individual’s home, but a mortgage loan originator may work remotely. If a mortgage loan originator is working remotely all business records and files must be maintained at a principal office or licensed branch. Locations where only processing, underwriting, or servicing activity is conducted do not require a license.
Each branch office must have a branch manager that is primarily responsible for branch operations. This individual must have a minimum of three years of residential mortgage lending experience.
You must be licensed as both a mortgage broker and an MLO if you intend to personally engage in origination activities.
N.C. Gen. Stat. § 53-244.030(33) requires table funded transactions to be assigned to the lender within one (1) business day of the funding of the loan. Otherwise, a mortgage lender license is required.
Although a license is not required to sell or purchase such loans on the secondary market, a buyer who intends to service North Carolina residential mortgage loans must be licensed as a servicer or be exempt under the NC SAFE Act. There is no de minimus servicing exemption in North Carolina. A "master servicer" is a company that contracts with a third party to service residential mortgage loans on its behalf. The third-party servicer is a sub-servicer. In North Carolina, master servicers and sub-servicers must hold a servicer license under the NC SAFE Act.
Yes. In the discretion of the Commissioner and upon receipt of a written request, the Commissioner may waive the bond, pursuant to N.C. Gen. Stat. § 53-244.103(d).
Under N.C. Gen. Stat. § 53-244.040(b)(2), a separate license or registration is not required to broker, service, or provide processing or underwriting services if you are already licensed as a mortgage lender. However, licensees must notify the Commissioner through NMLS in advance of any changes in business activities.
Per the NC SAFE Act and adopted rules, mortgage brokers must evidence continued liquidity of $10,000 by providing certification from an insured depository institution under the firm’s name. FinTech companies that partner with banks but are not banks themselves do not meet the definition of “depository institution” for the purposes of the NC SAFE Act. A licensee must show a direct relationship with a depository institution evidenced by bank statements and other account documents between the depository institution and licensee and certification from the depository institution of the company’s liquidity. The FDIC’s bank find tool and the Federal Financial Institutions Examination Council Search Tool are resources that can be used to confirm if an institution is a depository institution.
No. MOSRs are only required to register. Each registrant must employ at least one licensed MLO or transitional MLO to supervise its loan processors and underwriters.
No. The registration only applies to companies engaged solely in loan processing and underwriting. Individual processors and underwriters who are employees of licensed lenders are not required to register. Employee is defined by the NC SAFE Act as, an individual who has an employment relationship with a mortgage broker, mortgage lender, or mortgage servicer and who is treated as a common law employee for purposes of compliance with the federal income tax laws and whose income is reported on IRS Form W-2.
Yes. MOSRs are permitted to work from residence. The supervising MLO may also work from a residence; however, this individual cannot originate residential mortgage loans.
No. MOSRs are not permitted to process and underwrite loans outside of the United States and its territories. MLOs and loan processors and underwriters must be employees of a MOSR, as defined in the NC SAFE Act.
Yes. Examiners may visit any licensed company or branch location at any time.
Time spent at a licensee’s office will vary. Typically, the on-site portion during a mortgage broker examination will last one or two days. For a large mortgage lender, the on-site portion may last a week or longer. The licensee’s compliance systems, documentation provided, response to information requests, and file organization will impact examination timelines including time spent onsite. See N.C. Gen. Stat. § 53-244.115 for information related to the OCOB’s examination authority.
No. Examinations cannot be canceled and are typically planned several months in advance. Staff must be able to accommodate examination requests and/or examiners upon arrival. It is not necessary for the owner or branch manager to be available if one or more staff members can assist.
Effective June 3, 2024, Fannie Mae ceased the publication of the required net yield used in N.C.G.S. § 24-1.1E. Freddie Mac similarly stopped posting its rate on January 25, 2013. As a result, there is no rate available for compliance with North Carolina law. The North Carolina General Assembly has pending legislation before it. House bill 228 proposes "the average prime offer rate as defined in 12 C.F.R. § 1026.35" as the replacement rate. The average prime offer rate (APOR) is used by lenders to comply with the federal high-cost mortgage requirements of the Home Ownership and Equity Protection Act (HOEPA).
Because compliance with N.C.G.S. § 24-1.1E(a)(6)b.(1) and (2) is otherwise impossible without a reference rate, the APOR in 12 C.F.R. § 1026.35 is a reasonable replacement that conforms with the HOEPA and its implementing regulations, 12 C.F.R. § 1026.32. Until such time as a new reference rate is formally adopted, the OCOB will consider licensed mortgage lenders offering loans in compliance with 12 C.F.R. § 1026.32, N.C.G.S. § 24-1.1E, and substituting the APOR in place of Fannie Mae's formerly published required net yield rate for the purposes of N.C.G.S. § 24-1.1E(a)(6)b.(1) and (2) compliant with the applicable rate and fee limitations of this section.
Yes. The Notice may be altered to permit a signature block for the borrower. As an alternative, you may refer to the required Notice in another document that is signed by the borrower at the time of application. If the text is readable, accurate, and complete, you may make necessary or desirable adjustments.
No. Licensed mortgage lenders cannot make such loans. Chapter 24 of the North Carolina General Statutes prohibits prepayment penalties on loans of $150,000 or less. The NC SAFE Act also prohibits the charging or collecting of any fee that violates Chapter 24.
No. A loss mitigation specialist is defined as an employee of a mortgage servicer under § 53-244.030. An employee is defined as an individual who is treated as a common law employee for purposes of compliance with the federal income tax laws and whose income is reported on IRS Form W-2 under the same statute.
Several different servicer communications are subject to this requirement under NC law, including payoff statements, monthly statements, statement of fee letters, and pre-foreclosure letters.
The fee descriptions included in the documents above should use language that informs the borrower of the nature and type of fee charged. The itemization or clear and conspicuous disclosure should use descriptive terms, not accounting or general terms, to explain fee types. Examples of descriptive fee categories are: foreclosure fees, property inspections, and late fees. Examples of overly generic or vague terms that do not inform a borrower of the nature or type of fee charged include, but are not limited to, corporate advance, miscellaneous fee, and other fee assessment.
A broker should disclose to the consumer, in writing, the expected total compensation as soon as the amount is known. It is the duty of the broker to disclose its compensation. This information is material borrower information under 04 NCAC 03M.0101(5) that reasonable person knows, or should know, would reasonably be expected to influence a borrower's decision with regard to one or more loans. While lenders sometimes assist with the disclosure process, the NCCOB has published form MLA18 to provide brokers a specific, broker issued form to support compliance with North Carolina law during the lending process.
Discount points that are paid for the purpose of reducing, and in fact result in a bona fide reduction of the interest rate, from which the loan's interest rate will be discounted, may be charged to a borrower by the lender. The licensee must support, through rate policies, processes, and documentation, any discount or other point charged to a consumer. Restrictions on discount points in N.C.G.S. § 24.1-1A do not apply to loans exempted from the fee restrictions in Chapter 24 under N.C.G.S. § 24-9.
"Exempt loan" means a loan in which:
Where the loan is a high cost home loan as defined in N.C.G.S. § 24-1.1E, the lender may exclude:
In 2008, the NCCOB issued Declaratory Ruling 2008-1 to address seller-paid points.